Last Updated: January 2024
calmsonic-branch is committed to protecting the personal data of all individuals, including those covered by the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.
Although calmsonic-branch is based in Australia, we respect the privacy rights of all individuals and strive to meet international data protection standards, including those set out in the GDPR for residents of the European Economic Area (EEA).
We process personal data under the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data that we hold. We may charge a small fee for this service if requests are excessive or unfounded.
You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for its original purpose.
You have the right to request that we restrict the processing of your personal data under certain conditions, such as while we verify the accuracy of contested data.
You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.
As an Australian-based business, any data transferred from the EEA to Australia is subject to appropriate safeguards. Australia has been recognised by the European Commission as providing adequate protection for personal data.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed regularly and updated as necessary.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.
For any questions regarding GDPR compliance or to exercise your rights, please contact us at:
calmsonic-branch
47 Greenfield Avenue
Richmond, VIC 3121
Australia
Email: [email protected]
We may update this GDPR information page periodically. Any changes will be posted on this page with an updated revision date.